top of page

SHIPPING POLICY

Shipping Policy

​

Our Shipping Policy was last updated on 01/01/2023

Interpretation and Definitions
Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

​

Definitions

 

For the purposes of this Disclaimer:

 

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Off To The Match I Go

  • "Goods" refers to the items offered for sale on the Service.

  • "Orders" means a request by You to purchase Goods from Us.

  • "Service" refers to the Website.

  • "Website" refers to offtothematchigo.co.uk accessible from www.offtothematchigo.co.uk

  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Thank you for visiting and shopping at offtothematchigo.co.uk. The following terms and conditions constitute our Shipping Policy.

​

Domestic Shipping Policy
​
Shipment processing times

 

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, we will contact you via email or telephone.

​

Shipping rates & delivery estimates

 

Shipping charges for Your Orders will be calculated and displayed at checkout.

 

  • Shipping method: FedEx Standard
    Shipment cost: Free
    Estimated delivery time: 3-5 business days

 

  • Shipping method: FedEx Two Days
    Shipment cost: £12.95 GBP
    Estimated delivery time: 2 business days

 

  • Shipping method: FedEx Standard
    Shipment cost: £19.95 GBP
    Estimated delivery time: 1-2 business days

 

Overnight delivery is only available for Orders with delivery addresses within the United Kingdom of Great Britain and Northern Ireland.

 

Delivery delays can occasionally occur.

​

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

​

Customs, Duties and Taxes

 

offtothematchigo.co.uk is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

​

Damages

 

offtothematchigo.co.uk is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

Contact Us

 

If you have any questions about this Shipping Policy, You can contact Us:

 

Return & Exchange Policy

I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your return & exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

​

bottom of page